Local business strives to provide their customers, and employees, an exceptional experience
By Jillian Chandler
“This company would not be the company it is today without my team.”
Megan Case is in the business of helping people. Through her business, C&M Cleaning Service, she and her team are dedicated to providing their clients with professional cleaning services to ease the stress that those pesky household chores often create.
C&M Cleaning Service, which is licensed, bonded and insured, has been providing professional cleaning and maid services to both commercial and residential customers in Sandpoint, Sagle, Cocolalla, Bonner County and surrounding areas since 2007. Their team of trained professionals are here to assist you with your cleanup challenges, from regular maintenance cleaning to one-time special projects.
Customers can be assured quality, great service and customer satisfaction will be met each and every time they call on C&M Cleaning. Megan and her staff offer a hands-on customer-minded approach, paying close attention to detail, alleviating any concerns a client might have. Megan visits the home to assess the situation, taking notes and giving the client an estimate for the work to be done. She then passes that info along to one of her leads (who oversees a crew of four to six for the job), briefing him or her on the project. Work is billed at an hourly rate, with an hour minimum charge.
“We do guarantee our work, so if a client is not satisfied, we will come back and re-clean their entire home free of charge,” affirms Megan. “Communication with our clients is huge. We are not perfect, we do make mistakes at times, and we want our customers to be satisfied with our work.”
No project is too big or too small. Offering their cleaning services for home, residential, vacation rentals (Go Sandpoint Vacation Rentals and Seasons at Sandpoint are longtime loyal clients), move-in and move-out, C&M Cleaning Service is ready to tackle your next project. Choose from the “General Clean List” or Deep Clean List,” which can be found online at SandpointCleaningService.com, to help determine what option will work best to meet your needs.
The staff consists of trained professionals, who have been meticulously trained and supervised to meet the company’s high standards and to provide their customers with the highest level of service available. Working in crews of three to four, your home will be ready for your return in an average of one to two hours. For those weekly and bi-weekly customers, C&M Cleaning provides the same team for every cleaning—so you can enjoy your leisure time knowing you’ll return home to the beautifully and thoughtfully cleaned house you had envisioned.
“I have women and men who have been with me for four-plus years. They have stayed loyal to this company because of the camaraderie among each and every individual. They have become family,” shares Megan. “I am so proud of what we accomplish each and every day as we support each other in the process.”
Megan is grateful to her loyal team and the local community for their support. “What I enjoy most is getting to know so many great people in the community and doing our best to help them,” she smiles. “I also enjoy meeting and building relationships with so many great, hardworking young women and men who work for C&M Cleaning and have become family over the years.”
At C&M Cleaning, they have a team that is not only dedicated to their clients but dedicated to each other. “We all go through things in life that cause happiness or hardship, and having a great relationship with each other really helps us get through these experiences—together,” says Megan. “I employ 15 awesome men and women. It’s fulfilling knowing I have helped to create more than just a job for them—but our own little loving community.”
As the holiday season is quickly approaching, let Megan and her experienced team at C&M Cleaning ease the stress of preparing your home to be company ready, so you can focus your attention on those people and activities that are most important in your life. They invite you to give them a call or visit their website to schedule an appointment today.
C&M Cleaning Service